Return Policy
USA CUSTOMERS | SATISFACTION GUARANTEE RETURN POLICY
If you are not satisfied with your purchase, you can return your order to "RepShoes" for a full refund. So if, for whatever reason, you are not happy with your purchase, go through our easy return process below. Clearance clothing, customized clothing and customized strung rackets can not be exchanged or returned. All sales are final on these items.
With the "RepShoes" day return policy, there are no special catches or exceptions. We ask that you send the items back to us in the original packaging and make sure that the merchandise is in the same new condition received. Clearance clothing, clearance shoes and discontinued products cannot be returned. All sales are final on these items.
USA CUSTOMERS | SPECIAL RETURNS INFORMATION – PLEASE READ CAREFULLY
When completing the shipping documents to return products for exchange, return, repair or warranty, you must specify that the purpose of the shipment to us is for REPAIR or RETURN with no customs or monetary value; otherwise, the shipment will be subject to unnecessary brokerage fees, duties, customs and taxes which are the responsibility of the shipper (you). It is not viable or possible for us to accept shipments for exchange, return, repair or warranty where the shipper does not prepay the shipping charges and all other charges
USA CUSTOMERS | RETURN TO "RepShoes"
-
You can return your purchase up to 30 days from the purchase date.
-
Products must be in the same NEW condition you received them and in the original box and/or packaging. Used products may not be returned.
-
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 7 business days. Please note that depending on your credit card company, it may take an additional 5-10 business days after your credit is applied for it to post to your account.
Please Forward all Exchanges & Returns to our Address Below:
Due to the convenience, national coverage and reasonable shipping rates associated with the United States Postal Service, we strongly recommend them for your return shipment. Please visit usps.com for a location near you.
USA Dealer, DSA and Sponsorship accounts do not qualify for returns or exchanges and are subject to the contract's terms and conditions or agreement in force.
CANADA CUSTOMERS | FREE RETURN POLICY
If you purchase shoes or an article of clothing, you can return your order to "RepShoes" within days by logging into your account and clicking on the Request Return link to create your return label. Clearance clothing, clearance shoes and discontinued products cannot be returned. All sales are final on these items.
CANADA CUSTOMERS SATISFACTION GUARANTEE RETURN POLICY
If you are not satisfied with your purchase, you can return your order to "RepShoes" within days for a full refund. So if, for whatever reason, you are not happy with your purchase, go through our easy return process below. Clearance clothing, clearance shoes and discontinued products cannot be returned. All sales are final on these items.
With the "RepShoes" day return policy, there are no special catches or exceptions. We ask that you send the items back to us in the original packaging and make sure that the merchandise is in the same new condition received. Clearance clothing, clearance shoes and discontinued products cannot be returned. All sales are final on these items.
CANADA CUSTOMERS | RETURN TO "RepShoes" .
-
You can return your purchase up to 30 days from the purchase date.
-
You can generate a return label by logging into your account and clicking on the “Request Return” link.
-
Products must be in the same NEW condition you received them and in the original box and/or packaging. Used products may not be returned.
-
Once your return is received and inspected by the fulfillment centers your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within business days. Please note that depending on your credit card company, it may take an additional business days after your credit is applied for it to post to your account
-
Canadian Dealer, DSA and Sponsorship accounts do not qualify for FREE Returns and are subject to the terms and conditions of the contract or agreement in force.
